FAQ (Frequently Asked Questions)



  1.
I am upgrading from ExpressFlash to MailSync, what do I need to do?

    • Install MailSync (you can uninstall ExpressFlash first if so desired to ensure no old files are left on your system).
    • In each procedure that used the ExpressFlash template, go to the Extension for the procedure and select the MailSync Template.
    • Change the Object name to ExpressFlash instead of MailSync. (i.e MailSyncExport becomes ExpressFlashExport).

  2. Why are some folders marked as inactive during import?

These files will be found in your Outlook Express folder

OFFLINE.DBX
FOLDERS.DBX
POP3UIDL.DBX

They should be marked inactive -- they are not valid MailBox files, they are control files.


  3. I get a message saying I need CDO to be installed - how do I do this?

Collaboration Data Objects 1.2 (CDO) - these are not installed automatically with Outlook 2000 - its an option under the install accessories menu on the Outlook/Microsoft Office CD.
For more information see CDO Topic

  4. I imported a newsgroup with 50 messages but only 3 showed up in MsgFile.tps

Make sure before you run the ExpressFlash import procedure that all the messages you want have been downloaded using Outlook Express.
The message might show in the OE browser but it could be just the header not the full message.
You can do this in OE (with a newsgroup highlighted) using Tools/Synchronize Newsgroup

 




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